Thursday, March 27, 2014

Technology challenges for managed service providers

Keeping up with technology demands today can be challenging and expensive to many organizations. Some of the challenges include meeting the demands of employees who expect the latest technologies to be available to them enabling them to work flexibly and productively, and customers who expect to be able to interact with your business in a timely and convenient manner. Providing all this technology in a secure fashion is a daunting task. 

What your business needs is a new approach to a managed service provider (MSP), one that will deliver IT in a way that is flexible and scalable, enabling you to respond to both your staff and your customers while not putting your data at risk. 

A next-generation MSP can help you meet your technology needs without the burden of managing it yourself, freeing you to put your attention on your core business. 

Finding a competent MSP requires you to do the following: 
1. Pursue flexibility. 

Look for an MSP that can give you a mix of cloud, on premise technology, managed services and consulting. Your goal should be to have IT that enables you to be an organization that can respond quickly to customers as well as employees. 
In order to be successful your provider of choice should know and understand your business as well as the needs of your customers. They need to be responsive in a timeframe that meets your satisfaction and the best interest of your company. 

2. Offense and Defense. 
Your MSP should be a true team member, not only looking to avoid problems, but also looking to prevent them and advance the cause of your organization. You need a provider that will fit your business well, with the right amount of technology services needed. 
An MSP that knows your business should be looking to future needs as well as keeping current needs met smoothly. Technology running well will enable staff to focus on enhancing the business and meeting goals, all while keeping costs down. 
A good provider will be able to leverage new technology in your organization to respond to challenges your departments are facing as well as enhancing business process to make your company more efficient and responsive. An MSP with in depth knowledge of leading edge technology and significant industry experience can help you take your company to the next level of success. 

3. Utilize Cloud Technology. 
Using the cloud can be a strategic move for you company, providing you with a cost effective and flexible option for your technology. Your MSP should have a clear understanding of how to effectively utilize cloud technology for your organization in a secure and strategic fashion. Your cloud systems should have a high performance rating for a reasonable cost, giving your business a clear advantage. 
Your provider should be able to help you determine how to place your data in order to guarantee its integrity. 

If you are looking for a good MSP, visit us at Digica http://www.digica.ca

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